COVID-19 Updates

Coronavirus update:

March 30, 2020 Update:

We have temporarily suspended operations due to the closure of the border between the United States and Canada to all but non-essential travel in response to the COVID-19 pandemic. 
 
We have canceled and fully refunded all ferry, hotel, attraction, and other leisure bookings from March 30 to April 30. 
 
Please Note: Our May and June sailings are in pending status until we learn when the border will re-open to non-essential travel and it is considered safe for people to begin traveling again.
 
We look forward to welcoming you on board our ship in the future. 

March 20, 2020 Update:

Due to the COVID-19 pandemic, Black Ball Ferry Line will be suspending service beginning March 30. Prior to the 30th, we will continue to operate under the current schedule to allow for the return of United States and Canadian citizens back to both countries as well as commercial cargo service. In accordance with the announcements from both federal governments, all non-essential travel is suspended. 

The last sailing of the MV COHO from Port Angeles will depart at 2:00pm on Sunday, March 29th, with the last sailing from Victoria departing at 4:00pm the same day.

These are unprecedented times, and we take our role as an essential service provider seriously. Whether it’s a Canadian returning from their winter home or an American in a similar situation, we are remaining open until those passengers have been able to return to their loved ones.

Non-essential travel has been suspended, and we will cancel all March 30th through April 30th ferry, hotel, attraction and other leisure travel bookings. All cancellations will be automatically processed and fully refunded to the customer’s credit card without the need to contact us.

The ship will continue to operate with heightened cleaning protocols, adhering to the best practices outlined by health authorities. Surfaces in both our terminals and onboard are regularly sanitized before, during and after each sailing. All sailings have been limited to less than 500 people, allowing space for social distancing, and customers are allowed to self-isolate in their vehicles on the car deck. Concessions operations are limited to take-out style service only.

Canada has announced additional screening by Canadian Border Services Agency agents (CBSA). All travelers arriving in Canada are asked to self-isolate for 14 days. For more information, please see: https://www.cbsa-asfc.gc.ca/menu-eng.html

For decades the MV COHO has been a long-standing link between two countries. Our customers are like family to us, and we want everyone to take care, be safe, and stay healthy.

Please Note: Our May and June sailings are in pending status until we learn when the border will re-open to non-essential travel and it is considered safe for people to begin traveling again.

As the situation evolves and as specific border policies are clarified, updates will be posted to our website at: www.cohoferry.com/covid-19-updates


March 17, 2020 Update:

COVID-19 and Border Updates

We understand that the COVID-19 pandemic is unprecedented and has interrupted travel plans and impacted our travelers' daily lives.

The borders between our two countries are very important, and we are following the direction of both countries in regard to the movement of people and goods. Our vital supply chains are interdependent, and we all share a commitment to one another and our communities. Whether it’s a Canadian returning from their winter home or an American in a similar situation, we are being mindful that people need to return to their loved ones and homes.  Our travelers today are our friends and family members returning home, not tourists. 

Non-essential travel is prohibited.

The COHO serves as a vital transportation link between two countries. Along with other essential service providers, we take our responsibility as a transportation carrier for both residents and the commercial supply chain very seriously.  We want everyone to be able to get home safely and have the goods and services they need. 

We will continue to operate with heightened cleaning protocols, adhering to the best practices outlined by health authorities. We are sanitizing surfaces regularly and are well-equipped with cleaners and sanitizer in both our terminals and on board our ship. 

We have limited all sailings to less than 500 people, have space for social distancing, and have allowed self-isolation in cars on the car deck. We are limiting concession operations to take-out style service.

Canada has announced additional screening by Canadian Border Services Agency agents (CBSA) and will be restricting border crossings to only Canadian and US residents. All travelers arriving in Canada are asked to self-isolate for 14 days.  For more information, please see: https://www.cbsa-asfc.gc.ca/menu-eng.html

For decades the MV COHO has been a long-standing link between two countries, and we look forward to many more years of wonderful travel experiences to share.

Our customers are like family to us, and we want everyone to take care, be safe, and stay healthy.


March 13, 2020 Update:

Due to Transport Canada restrictions regarding COVID-19, all MV COHO sailings will be limited to fewer than 500 passengers until July 1. 


What we are doing to keep our customers and employees safe:

On the ship:
Our crew takes great pride in providing an exceptionally clean environment for our passengers. We are adhering to, or exceeding, the highest industry standards for cleaning and monitoring all updates and recommendations from the CDC, Coast Guard, health authorities and other agencies. 

We are sanitizing the entire ship, including all seating and public areas between each sailing. Seats, tables, counters, railings, doorknobs and other high-touch surfaces are receiving even more frequent cleaning with hospital-grade, virus-fighting sanitizing products. You may see our staff continuing to clean while onboard as part of this effort.

We are asking both employees and customers to regularly and thoroughly wash their hands with warm water and soap for 20 seconds or longer. Hand sanitizer is also available for customer use. Our food service areas also maintain the highest food safety standards and are regularly inspected by the US FDA and Health Canada.

In our terminals, offices, customs areas and other facilities:
Our terminals are cleaned and sanitized several times each day. High-touch points are wiped with more frequency. We have restrooms available for hand-washing as well as hand sanitizer for both employee and customer use.

Our employees:
Equally important to the safety of our passengers, is the safety of our employees and their families. We have communicated to all employees that they should stay home if they are feeling unwell, are in regular contact with someone who is unwell, or are concerned they may have been exposed to coronavirus. They have received training on sanitizing best practices and encouraged to follow the most rigorous standards for hygiene.

We encourage all our customers and staff to follow the CDC and others’ guidelines for preventing the transmission of this or any other virus.

We have waived change and cancellations fees. If you don’t feel well, please stay home. We’d love to have you visit sometime in the future!

For more information on Coronavirus, please see: 
www.cdc.gov/coronavirus