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Frequently Asked Questions

Planning Your Trip

How long is the trip?

The sailing time is approximately 90 minutes.

Can the ferry accommodate vehicles?

Yes. The M.V. Coho can accommodate all vehicle types including:
- Campers
- Trucks
- Motor homes
- Trailers
- Motorcycles
- Commercial trucks
- Tour buses

Is the ferry wheelchair accessible?

Yes. For all passengers requiring extra assistance when boarding, disembarking, or accessing the passenger deck, our terminal personnel will be happy to assist.

Be aware that there is no elevator up to the passenger deck. Please advise personnel at the terminal upon check-in if you need assistance.

Do I need to make a reservation?

Traveling with a Vehicle/Motorcyle:
A portion of every sailing is available for non-reserved vehicles; however, vehicle reservations are recommended to secure a specific sailing time.

While telephone reservations for vehicles may be made at any time up to one hour prior to sailing, online reservations for vehicles must be made at least 3 hours prior to departure.

If a sailing shows "first-come, first-serve" online, you can contact your departure terminal in Port Angeles or Victoria to find out how far in advance you may need to arrive to secure a non-reserved vehicle space.

Traveling as a Walk-on:
We have ample space on the ferry for walk-on passengers, and you do have the option of purchasing walk-on tickets without a reservation just prior to boarding.

If, however, you prefer the convenience of pre-paying for your walk-on ferry tickets, walk-on reservations can be booked up until 24 hours prior to departure. Reserved tickets will be set aside for you to pick up when you arrive at the terminal.

Do I pay for the entire fare online?

Vehicle Reservations:
When making a vehicle reservation online to guarantee your vehicle on a desired sailing, the reservation fee is the only amount charged at the time of your booking. The full amount is displayed online for passenger convenience. The fare will be paid upon arrival at the ferry terminal. Please Note: Reservation fees are non-refundable and are charged in addition to ferry fare.

Walk-on Reservations:
When making a walk-on reservation online, the entire amount is prepaid online at the time of your booking. You can pick up your ferry tickets at the ticket window upon arrival on your day of travel.

Hotel and Attraction Bookings:
When making a reservation that includes a hotel and/or an attraction, the entire amount is prepaid online at the time of your booking. This also includes any ferry fare reserved as part of the reservation. You can pick up your ferry package at the ticket window upon arrival on your day of travel (including any hotel(s) and/or attractions(s) and ferry ticket(s) booked).

Can I pay in Canadian funds?

All of our rates are in U.S. dollars. Canadian currency is accepted at our terminals, subject to current exchange rates. All credit cards used in Canada can be processed in American or Canadian funds.

Accepted Payment Methods:

Website Transactions
Credit card payments: US Funds only

Port Angeles Terminal, and Onboard Coffee Shop, Gift Shop, Duty Free Shop and Tour Desk
Cash payments: US Funds and Canadian Funds
Credit card payments: US Funds only

Victoria Terminal
Cash payments: US Funds and Canadian Funds
Credit card payments: US Funds and Canadian Funds

Can a child take the ferry without an adult?

Children under the age of 12 will not be allowed passage unless accompanied by a parent or guardian.

What travel documents do I need?

For US and Canadian Citizens:
- Valid Passport
- U.S. Passport Card
- Trusted traveler card (NEXUS)
- Enhanced Driver's License from one of the following provinces/states: British Columbia, Manitoba, Ontario, Michigan, Minnesota, New York, Vermont or Washington State
*Please note: "REAL ID's" (issued by some states to comply with FAA and domestic federal requirements) are not a valid travel document for an international border crossing.
- Enhanced identification card (for example: enhanced Tribal cards, if available)
- U.S. Permanent Resident Card (Green Card)
- U.S. Military Identification WITH military travel orders
- U.S. Merchant Mariner Document WITH official maritime business

All U.S. & Canadian citizens aged 15 and under only need proof of their citizenship with an original or photocopy of a birth certificate or citizenship card.

For Non-US or Non-Canadian Citizens:
- Valid Passport

Entry into the USA:
A Visa may be required. For entry into the U.S., citizens of 37 countries (most of the European Union and several Asian nations) which participate in the U.S. Visa Waiver program are eligible to visit without a visa on trips of 90 days or less — View more information here.

Entry into Canada:
A visa may be required to enter Canada for citizens of some countries — View more information on visa requirements here.

Can I take cannabis across the border?

No. Regardless of measures that decriminalize recreational marijuana use in Washington State and Canada, taking cannabis, and products containing it, across international borders, including the Canada-United States border, is illegal under federal law and can result in serious criminal penalties.

Is my booking refundable?

Vehicle Reservations:
The vehicle reservation fee is NON-REFUNDABLE, unless your sailing is cancelled and we are unable to place you on a subsequent sailing.

Walk-on Reservations:
The cost of unused walk-on ferry tickets is refundable without penalty.

Hotel and Attraction Bookings:
Any reservation including a hotel and/or attraction will incur a minimum $16 cancellation penalty. The remaining hotel and attraction costs are refundable IF THE CANCELLATION IS MADE AT LEAST 3 DAYS PRIOR TO YOUR STAY. Cancellations past this deadline may result in 100% forfeiture of the full payment amount, depending on the individual hotel or attraction’s refund policy.

Day of Travel

What time do I need to arrive?

Walk-ons/Biycles in Port Angeles and Victoria:
30 minutes ahead of the sailing time.

Vehicles in Victoria:
90 minutes ahead (60 minutes for 6:10am sailing) of sailing time. Vehicle passengers must stay in the terminal compound once US Immigration begins.

Vehicles in Port Angeles:
60 minutes ahead of sailing time.

Please Note: Vehicle reservations not claimed at least 60 minutes ahead of departure are subject to forfeiture, and the reservation fee will not be refunded.

If you do not have a vehicle reservation, please phone the appropriate terminal to find out when you need to be at the terminal for your desired sailing.

Port Angeles Terminal

Victoria Terminal

Can I leave my vehicle at the terminal?

No. We do not have parking at our Port Angeles or Victoria terminals. However, there are parking options nearby.

Parking in Port Angeles:
Daily and overnight parking is available in numerous privately operated lots within 1 or 2 blocks from our Port Angeles ferry terminal. Prices range from $10 - $15 per calendar day.

Please Note:
Please Note: While most parking lots in Port Angeles now accept credit cards, a few accept cash only. There is an ATM at Chase Bank located one block from our ferry terminal (101 W Front Street, on the corner of Front and Laurel Streets).

Parking in Victoria:
Daily and overnight parking is available down the road from our terminal at Robbins Parking (203 Quebec Street, across the street from the Inn at Laurel Point). Overnight parking starts at $8 per day. View more Robbins Parking lot locations here.

Where do I go through Customs and Immigration?

Departing from Port Angeles:
You will go through Canada Customs after you disembark the ship in Victoria.

Departing from Victoria:
You will go through US Immigration before boarding the ship. After you disembark the ship in Port Angeles, you will go through a US Customs check.

What can I bring back?

US Citizens:
Away from the U.S. less than 48 hours:
Each person may bring articles purchased in Canada valued up to $200 U.S. duty free. The dollar amount may not include more than 50 cigarettes, 50 cigars, 150 ml (5 oz) of alcoholic beverages and 150 ml (5oz) of perfume containing alcohol; otherwise, all articles may be dutiable. Family members may not combine their individual exemption.

Away from the U.S. more than 48 hours:
Each person 21 years of age and older may bring articles valued up to $800 including 1 litre of alcoholic beverages, 200 cigarettes and 100 cigars. Family members may combine their exemptions.

If the value of the goods exceeds the monetary limit of the exemption, the exemption is void and duty is assessed on the entire value of the goods, not just the portion that exceeded the exemption.

For more information, please visit U.S. Customs and Border Security's website.

Canadian Citizens:
Away less than 24 hours:
No personal exemption applies.

Away less than 48 hours from Canada:
Each person may bring articles purchased in the U.S. valued up to $200 CND duty free. Alcohol and tobacco products are not permitted.

Away more than 48 hours from Canada:
Each person may bring articles purchased in the U.S. valued up to $800 CND duty free including 200 cigarettes, 50 cigars and 1.14 litre (40 oz) of alcohol. Duty is assessed only on the portion that exceeds $800 exemption.

Away more than 7 days from Canada:
Each person may bring articles purchased in the U.S. valued up to $800 CND duty free including 200 cigarettes, 50 cigars, and 1.14 litre (40 oz) of alcohol. Duty is assessed only on the portion that exceeds $800 exemption.

For more information, please visit Canada Border Services Agency's website.

Current Onboard Duty Free Options

On Board The Ship

Can I be on the car deck during the crossing?

For your safety, access to the car deck is prohibited while underway.

Are pets allowed on the ferry?

Yes. The mid ship lounge and solarium are both pet friendly areas. Dog kennels are located in the solarium on the outer deck.

Pets can also remain in your vehicle on the vehicle deck.

Please Note: Your dog must have a valid rabies vaccine certificate to cross the border.

More information on traveling with pets can be found here.

Is food service available?

The onboard Cafeteria serves a variety of hot and cold food and beverage options. Items include Ivar's Famous Clam Chowder, soft-serve ice cream, fish and chips, espresso and cappuccino, as well as a wide variety of locally made products including Bedford's award-winning sodas. Sandwiches are made fresh daily by Shirley's Cafe.

View our onboard coffee shop menu here.

Please Note:
Our Victoria terminal also has vending machines on site. While our Port Angeles and Victoria terminals do not have a cafe/restaurant on site, there are many local restaurants and cafes near our terminals if you arrive early for your departure and would like to grab a snack.

Is smoking permitted?

No. Smoking is no longer permitted anywhere onboard the ferry.

Is there Wi-Fi?

Free Wi-Fi is available at our Port Angeles and Victoria terminals, as well as on board the ship throughout the crossing.

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